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Privacy Policy
Privacy Policy (Updated 03/07)
This Web site is the responsibility of Thermo Fisher Scientific. Thermo Fisher Scientific can be contacted by mail at 2000 Park Lane,
Pittsburgh, PA 15275,
Attention: Communications Dept.; or by e-mail at Webmaster@fishersci.com. The
Web server on which this Web site is housed is owned and maintained by Thermo Fisher
Scientific. The following policies apply to www.fishersci.com.
Thermo Fisher Scientific is not responsible for the privacy
practices or the content of any other Web sites that are hyperlinked to or
from fishersci.com.
Personal Privacy on fishersci.com
You can browse fishersi.com and online
catalog without disclosing any information about yourself. However, to receive
access to the site's advanced features and services, we ask that you register
by providing certain personal information.
If you wish to order products on this Web site, you will be
asked for Contact Information (your name, phone number and e-mail address),
Shipping Address, Billing Address and Method of Payment (either a valid Fisher
Account Number or a Credit Card Number). All pages on this Web site have
encryption protection. However, some pages to which you link from this site may
not be encrypted.
This site collects the domain name, IP address, computer
type and browser type of site visitors. This information is aggregated and used
internally for statistical analysis of visitor
activity and usage trends. This information may also be used at the visitor's
request to provide technical support.
Any information provided to us by site visitors in purchase
orders, registration forms, and surveys will be used for authorized purposes
only. We do not sell or otherwise provide any of this information to mailing
list companies or other similar database organizations. Certain information may
be provided to Fisher vendors whose products may be of interest to you.
Session tracking and "cookies"
The product selection and ordering process requires that
each Web page recognize your entire visit to the site - a technology known as a
"session tracking." One way to accomplish session tracking is to save
"cookies" to your computer. fishersci.com may use cookies, or
functionally equivalent technology, to accomplish session tracking.
Session tracking through the use of cookies allows you to
place products in your Shopping Cart while browsing for other products and
enables you to avoid re-entering data on multiple pages. In short, session
tracking and the use of cookies help to make your visit to fishersci.com more efficient and more convenient.
Thermo Fisher Scientific does not use cookies or the information obtained
through cookies for any purpose unrelated to your activities on fishersci.com.
Thermo Fisher Scientific does not obtain personal information about you (such as your name,
address, telephone number, or social security number) through the use of
cookies or any other electronic means via fishersci.com unless you voluntarily
supply that information to us through the registration process or other
communications.
Please note: The "session ID" (as described below)
is assigned to each session. If you visit fishersci.com and leave for any
reason, your ID will have changed when you return. If you were a logged-in Registered
User for the previous session, any items you
placed in your Shopping Cart will be saved for you. If were not logged in,
those items will be lost.
Data Security
This site uses Secure Socket Layer encryption in the
transmission of all information. All pages on this Web site have encryption
protection. However, some pages to which you link from this site may not be
encrypted. Thermo Fisher Scientific stores all personal and financial data in a
private database that is not connected to the Internet. Although no systems or
safeguards can be guaranteed as foolproof, our databases are protected from
unauthorized access by firewalls, passwords and other mechanisms.
Registration
You can browse our Web site and online catalog without
revealing any personal information. However, if you wish to access more
advanced features and services within our Web site, we ask that you register by
providing certain personal information. This information may include but is not
limited to your name, Thermo Fisher Scientific account information, telephone number, e-mail
address and credit card number. Thermo Fisher Scientific uses this information to give
you access to the following benefits:
- View your contract price online
- View up-to-the-minute product availability
- Place orders based on real-time availability
- View the current status of your orders
- Use personal Hotlists, Order Templates and other Ordering
shortcuts
- Enforce purchasing controls required by your employer (if
applicable)
The information you provide when you register is used only
for the above purposes and to determine site activity and usage trends. You may
also choose to receive promotional literature via e-mail or postal mail. We do
not sell or otherwise provide this information to mailing list companies or
other similar database organizations. Certain information may be provided to
Thermo Fisher Scientific vendors whose products may be of interest to you. All pages on this Web
site have encryption protection. However, some pages to which you link from
this site may not be encrypted. We store all personal data in a private
database that is not connected to the Internet.
If you wish to be removed from our database, you can call
877.885.2081, or e-mail us at fishersupport@thermofisher.com. If you tell us
that you do not wish to have this information used as a basis for further
contact with you, we will respect your wishes.
Ordering
If you wish to order products on fishersci.com, you
will be asked for Contact Information (your name, phone number and e-mail
address), your Shipping Address, Billing Address and Method of Payment (either
a valid Fisher Account Number or a Credit Card Number). All pages on this Web
site have encryption protection. However, some pages to which you link from
this site may not be encrypted. We store all personal data in a private
database that is not connected to the Internet. The Billing Address and Method
of Payment is used only by Thermo Fisher to secure
payment for your order. Your Contact Information and Shipping Address may be shared
with a product's manufacturer, if the product is shipped directly from the
manufacturer. Order information will not be used for unauthorized purposes.
If you have registered, you have the option to receive
e-mail confirmations for all the orders you place on fishersci.com. You
can activate or deactivate this option at your pleasure, by editing your
Profile on our site.
New Features and Promotional Information
Occasionally, Thermo Fisher Scientific may wish to inform you of
new features of the site, special product promotions, contests or other
marketing programs.
If you have registered, you will be offered these
announcements via e-mail or postal mail. You will be given the ability to
activate or deactivate the transmission of these announcements to you.
Certain areas of the site will inform you of how to take
advantage of any contests, promotions, publications, and special benefits which
may be offered from time to time. These areas may require you to provide
personal information, such as but not limited to your name, address, contact
information and/or purchasing history. This information may be used to
determine your eligibility and may be provided to Thermo Fisher Scientific vendors whose products
may be of interest to you.
Contacting Thermo Fisher
Certain areas of the site can be used to request information
such as product catalogs, ordering information, customer service or technical
help. This site also has survey forms that solicit feedback to help us better
serve your needs. Any personal information you submit for these purposes will
be used only to provide you with the information you request.
Thermo Fisher Scientific will not sell or otherwise provide e-mail
addresses or personal information to mailing list companies or other similar
database organizations. However, we may occasionally include your e-mail
address in a request to a product's manufacturer to respond to you directly.
Please contact us if you do not wish to have this information used as a basis
for further contact with you.
Contacts From Thermo Fisher
Thermo Fisher Scientific may need to contact you for sales
information, customer service or technical support. Please contact us if you do
not wish us to continue contacting you for any of these purposes.
Thermo Fisher Scientific reserves the right to contact site
visitors regarding their account status and changes to any relevant agreements
or policies.
Thermo Fisher Scientific reserves the right to change this policy
at any time by notifying visitors of the existence and location of the new or
revised privacy policy.
Questions or Comments
If you have any questions regarding the use of any
information we obtain about customers, or if you believe Thermo Fisher Scientific has
not adhered to these principles, please notify us by phone at 877.885.2081,
or by e-mail at fishersupport@thermofisher.com.
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