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Thermo Scientific™ Smart-Vue™ Monitoring Solution Service Offerings

Single-source for laboratory equipment service needs

Manufacturer:  Thermo Scientific™ SVINSTSMARTKIT

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Catalog No. 11-700-378


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Description

Description

Installation and Training

  • Professional hardware/software installation service for Smart-Vue wireless monitoring system
  • Installation service includes user/administrator and maintenance training for up to 10 people
  • Installation of one point performed by a factory certified field service technician
  • Installation by Point Professional hardware/software installation service for Smart-Vue wireless monitoring system by monitoring point
Extended Warranty
  • Technical phone support
  • Onsite within 2 business days
  • Software updates included
  • Warranty parts and labor
Total Care for Standard Sensors
  • Technical phone support
  • Onsite within 2 business days
  • Software updates
  • Unscheduled corrective service call: parts for corrective maintenance (sensors, modules, cables, transmitters, TCP/IP receivers, power supply)
  • Excludes consumables such as batteries
Total Care for CO2 / Clean Room Sensors
  • Technical phone support
  • Onsite within 2 business days
  • Software updates
  • Unscheduled corrective service call: parts for corrective maintenance (sensors, modules, cables, transmitters, TCP/IP receivers, power supply)
  • Excludes consumables such as batteries
Calibration
  • Smart-Vue calibration service for analog type sensors. One point calibration per monitoring sensor
  • Certificate of calibration issued by factory trained technician
Validation
  • IQ/OQ field validation service for Smart-Vue wireless monitoring system

Specifications

Specifications

Installation service
Laboratory equipment service needs
ULT freezer, refrigerator or incubator smart kits
Installation service includes user/administrator and maintenance training for up to 10 people, installation of one point performed by a factory certified field service technician, installation by point professional hardware/software installation service for Smart-Vue™ wireless monitoring system by monitoring point
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