Signing In and Account Protection

The security of your account is our top priority. To ensure that only you are accessing your account, we may ask you to complete an additional verification step when logging in. This additional layer of security may be a piece of information only you should know or have immediately on hand, such as a security code sent to your email or an answer to a personal question.

How to verify your identity:

Verify your identity by clicking on the verification button in the email sent to the address associated with your fishersci.com account.   

If nothing happens after clicking on the verification button, you may copy the verification link at the bottom of the email and paste it directly into the address bar in your internet browser. 

Why is account verification important?

Enhanced security: It significantly reduces the risk of unauthorized access. Even if someone obtains your password, they will still need the secondary verification to gain entry.  

Protection against cyber threats: It helps protect your account against various cyber threats, including phishing, brute-force attacks, and credential theft.  

FAQs

What if I do not receive a verification email because my email is out of date or wrong? 

If you are logging in and are being asked to verify your email and you did not receive an email because you suspect your account email is incorrect, select the "update your email address" link within the "Need Help?" section of the Verify Your Identity page.  Follow the instructions there and we will send a new identity verification to the updated email address.

You also have the option to contact our Web Support team for further assistance at 1-877-885-2081.

What should I do if my account verification link says it has expired? 

If you respond to an account activation email past its expiration date, you will receive an error message stating this and providing a link to automatically receive a new verification email. 

What should I do if I respond to an email verification request and it says, “There was a problem activating your account”? 

If you respond to an email verification request that has already been verified, sometimes you can receive this message.   Please try to sign in to your account.  If you have no problems, disregard and delete this email verification request.   If you still are experiencing problems signing in to your account, contact our Web Support team at 877.885.2081 for more assistance.   

What should I do if I forgot my sign in password? 

If you have forgotten the password for your user web account, open the login form and select the “Forgot Password?” link. Then enter your Username, certify you are not a robot, and select “Continue.”     

A password reset email will be sent to the email address on file for your user web account including a link to the Password Reset screen where you can change your login password. 

Why is my account profile locked? 

As a security protection, after several unsuccessful login attempts, you will receive a message that your account is locked. You can unlock your profile by clicking "Unlock Profile" or "Forgot Password".