Laboratory Equipment and Instrument Repairs and Service Plans
Key components of effective laboratory equipment and instrument repairs and service plans include the following:
Technical expertise: Extensive knowledge and experience provided by skilled technicians to repair various laboratory equipment and instruments, from minor to complex major repairs.
Timely repairs: Helping to minimize downtime through quick turnaround times utilizing genuine manufacturer parts to maintain the integrity and performance of equipment.
Comprehensive equipment coverage: Covering a range of laboratory equipment and instruments, including, but not limited to, centrifuges, spectrophotometers, microscopes, balances, incubators, and other equipment and devices.
Customized plans: Tailoring plans to address unique requirements and budgets, including on-demand repairs, comprehensive maintenance contracts, and other options to meet specific needs.
Preventive maintenance: Conducting routine inspections and performing proactive maintenance tasks to identify and address potential issues before they escalate, prolonging equipment lifespan and reducing the likelihood of breakdowns.
Transparent pricing: Providing clear pricing details for plans regarding virtually all costs to help eliminate unexpected financial issues.
Priority support: Addressing queries, coordinating repairs, and providing guidance throughout the repairs and service process to deliver a seamless and satisfactory experience.
Laboratory equipment instrument repairs and service plans help provide peace of mind through technical expertise, timely, cost-effective repairs, and proactive maintenance.
Unity Lab Services™ Remotely-conducted server configuration for Thermo Scientific Smart-Vue Pro remote monitoring system
Server configuration performed remotely for Smart-Vue Pro Set-up. Adding up to 15 users, creating groups and creating company structure. Installation sold separately.
Unity Lab Services™ Installation of Sensor - Advanced for Thermo Scientific Smart-Vue Pro remote monitoring system
Install and config one advanced Smart-Vue Pro sensor as identified in site survey, requiring ULT-cold, earthquake restraints, access-controlled, limitations. Travel incl for standard service areas for 6 sensors or more
Thermo Scientific™ GLP Startup, Calibration, and Preventative Maintenance for Standard Centrifuge (New Product)
This GLP service plan supports a standard centrifuge during the new product stage. Customers benefit from priority CM support (NBD in select locations), all-inclusive repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Thermo Scientific™ GMP Calibration and Preventive Maintenance for Standard Centrifuge (In Warranty)
This GMP service plan supports standard centrifuge during in warranty period. Includes priority CM support (NBD in select locations), all-inclusive repair, E-learning, no-charge requalification guarantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific Water Purification Systems
Provides support post factory warranty. Includes three day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Unity Lab Services™ Total Care Service Plan for Thermo Scientific Smart-Vue Remote Monitoring System
Unity™ Lab Services Total Care Service Plan for Thermo Scientific Smart-Vue Remote Monitoring System. Includes 2 day response time (within specified location and criteria), full parts and labor coverage* and one preventative maintenance visit.
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific Cryo Storage
Provides support post factory warranty. Includes three day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Unity Lab Services™ Evolution™ One Series Basic Extended Warranty
Decrease downtime with priority corrective maintenance and technical support
Thermo Scientific™ GMP Calibration and Preventive Maintenance for Shaker (After Warranty)
This GMP service plan supports a shaker during after warranty period. Includes priority CM support (NBD in select locations), all-inclusive parts, repair, E-learning, no-charge requalification guarantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.
Unity Lab Services™ On-site server configuration for Thermo Scientific Smart-Vue Pro remote monitoring system
Server configuration performed onsite for Smart-Vue Pro Set-up. Adding up to 15 users, creating groups and creating company structure. Installation sold separately. Travel is included for standard service areas.
Unity Lab Services™ On-site server installation for Thermo Scientific Smart-Vue Pro remote monitoring system
Installation of one on-premise Smart-Vue Pro server performed onsite. Travel included for standard service areas.
Unity Lab Services™ Qualified Installation - USP/EP - Evolution Pro
On site installation and qualification of Evolution Pro
Thermo Scientific™ GLP Startup, Calibration and Preventive Maintenance for Incubator (New Product)
This GLP service plan supports Incubators during the new product stage. Customers benefit from priority CM support (NBD in select locations), all-inclusive repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Agilent BioTek Seahorse Normalization
Seahorse Normalization for use with Cytation 1 and Cytation 5.
Unity Lab Services™ Total Care Service Plan for Thermo Scientific CO2 Incubators and Environmental Chambers
Provides support post factory warranty. Includes two day response time (within specified location and criteria), full parts and labor coverage, and one preventative maintenance visit.