Laboratory Equipment and Instrument Repairs and Service Plans
Azure Biosystems 1 year additional Service for Sapphire FL
Extends 1 year of Service Contract for Azure Sapphire FL Biomolecular Imager. Includes parts (excluding consumables), as well as both field and depot service.
Azure Biosystems 1 year additional Premium Service for Sapphire FL
Extends 1 year of Premium Service Contract for Azure Sapphire FL Biomolecular Imager. Includes parts (excluding consumables), both field and depot service, and one preventative maintenance visit.
Azure Biosystems Upgrade to Service at time of purchase for Sapphire FL
Upgrades the warranty coverage on the Sapphire FL system to 12 months Service Contract
Azure Biosystems Upgrade to Service at time of purchase - Sapphire FL Advanced Chemiluminescence Module
Upgrade to Service Contract for Sapphire FL Advanced Chemiluminescence Module. Only available at time original system is purchased.
Azure Biosystems Sapphire FL Contract Reinstatement Fee
Flat fee to bring a system back under Contract. Does not include cost of contract
Techcyte SpectralHT-4 Installation
Spectral-HT-4 Onsite Installation, Calibration, Startup and Operator Training ordered for installation for P4HTA480 and P4HTB480
Techcyte SpectralMPro Installation
Spectral-M Onsite Installation, Calibration, Startup and Operator Training. Ordered for installation for M1APRO and M1BPRO
BoxLock Account Activation
Creation of BoxLock Control Account, Initial Configuration and Onboarding Session.
Comecerbrand First Day of Onsite Installation, SAT, IQOQ and PQ
First day of onsite installation and qualification services, including SAT, IQOQ and PQ activities.
Pramana Standard Warranty
Post Warranty Annual Standard Service and Support Renewal in Years 2 and beyond. Must be purchased prior to expiration of Warranty. Standard Support and Maintenance including hardware replacement and remote support
Pramana Premium Support
Premium Support Service. May be purchased during the Warranty or Standard Support enrollment. Must be purchased with Annual Standard Support (SVC-STD-1YR) to enable uplift services.
Comecerbrand Additional Days Onsite for Installation, SAT, IQOQ and PQ
Additional onsite days for installation and qualification services, including SAT, IQOQ and PQ activities.
Comecerbrand SpeedyGlove Device SLA - Yearly License Fee
SpeedyGlove Device Service Level Agreement - yearly license fee. MANDATORY.
Gentex™ Repair Labor/Evaluation Fee
Repair Labor/Evaluation Fee
BoxLock Gold Service Plan - 2 Years
For more than standard support, BoxLock's US-based customer success team is available to help with custom deployments, training and systems integration.