Laboratory Equipment and Instrument Repairs and Service Plans
Key components of effective laboratory equipment and instrument repairs and service plans include the following:
Technical expertise: Extensive knowledge and experience provided by skilled technicians to repair various laboratory equipment and instruments, from minor to complex major repairs.
Timely repairs: Helping to minimize downtime through quick turnaround times utilizing genuine manufacturer parts to maintain the integrity and performance of equipment.
Comprehensive equipment coverage: Covering a range of laboratory equipment and instruments, including, but not limited to, centrifuges, spectrophotometers, microscopes, balances, incubators, and other equipment and devices.
Customized plans: Tailoring plans to address unique requirements and budgets, including on-demand repairs, comprehensive maintenance contracts, and other options to meet specific needs.
Preventive maintenance: Conducting routine inspections and performing proactive maintenance tasks to identify and address potential issues before they escalate, prolonging equipment lifespan and reducing the likelihood of breakdowns.
Transparent pricing: Providing clear pricing details for plans regarding virtually all costs to help eliminate unexpected financial issues.
Priority support: Addressing queries, coordinating repairs, and providing guidance throughout the repairs and service process to deliver a seamless and satisfactory experience.
Laboratory equipment instrument repairs and service plans help provide peace of mind through technical expertise, timely, cost-effective repairs, and proactive maintenance.
Unity Lab Services™ Start-up Service (Standing Centrifuges)
New equipment start-up service for floor (standing) model centrifuges, and SpeedVacs (modular kits only); Excludes cont. flow centrifuges like CC40; Required to be purchased for all new equipment; Quote STARTBTS for integrated SpeedVacs
Epredia™ E1000 Dx Digital Pathology Solution Annual Service Contract
Service contract for digital slide scanner.
Thermo Scientific™ GMP Startup, Calibration, IQOQ+PT(cycle test), Preventive Maintenance for Standard Centrifuge Startup (New Product)
This GMP service plan supports standard centrifuge during the new product stage. Includes priority CM support (NBD in select locations), all-inclusive repair, E-learning, no-charge requalification guarantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.
Unity Lab Services™ Total Care Service Plan for Thermo Scientific Smart-Vue Remote Monitoring System
Unity™ Lab Services Total Care Service Plan for Thermo Scientific Smart-Vue Remote Monitoring System. Includes 2 day response time (within specified location and criteria), full parts and labor coverage* and one preventative maintenance visit.
Thermo Scientific™ GLP Calibration, and Preventative Maintenance for Standard Centrifuge (In Warranty)
This GLP service plan supports a standard centrifuge during the in-warranty period. Customers benefit from priority CM support (NBD in select locations), all-inclusive repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Thermo Scientific™ GLP Startup, Calibration, and Preventative Maintenance for Standard Centrifuge (New Product)
This GLP service plan supports a standard centrifuge during the new product stage. Customers benefit from priority CM support (NBD in select locations), all-inclusive repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Thermo Scientific™ GMP Calibration and Preventive Maintenance for Standard Centrifuge (In Warranty)
This GMP service plan supports standard centrifuge during in warranty period. Includes priority CM support (NBD in select locations), all-inclusive repair, E-learning, no-charge requalification guarantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific Water Purification Systems
Provides support post factory warranty. Includes three day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Unity Lab Services™ USP Standards Rental for Performance Validations
Add on fee for USP Standards Rental for Performance Validations during Installation.
Thermo Scientific™ GLP Calibration and Preventive Maintenance for Plus Centrifuge (In Warranty)
This GLP service plan supports centrifuge plus (Super/Ultra) during in-warranty period. Customers benefit from priority CM support (NBD in select locations), all-inclusive repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Sartorius™ Complete Care Premium Preventative Packages
Nationwide field service network makes it convenient and easy for installation and maintenance of all balances and moisture analyzers
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific™ Micro and Small Bench Centrifuges
Unity™ Lab Services Tech Direct Service Plan for Thermo Scientific™ Micro and Small Bench Centrifuges. Provides support post factory warranty. Includes 3 day response time (within specified location and criteria), priority technical support and one preventative maintenance visit.
Thermo Scientific™ GLP Calibration and Preventive Maintenance for Water Purification System (After Warranty)
This GLP service plan supports water purification device during the after-warranty period. Customers benefit from services, priority CM support (NBD in select locations), all-inclusive parts, repair, E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Unity Lab Services™ COVID Total Care Service Plan for Thermo Scientific ULT Freezers
ULS COVID support plan for Thermo Scientific ULT freezers where factory warranty is expired. Includes 24/7 support, 2 day onsite response time, unlimited priority access to OEM-certified technicians and 1 wellness check.
Unity Lab Services™ Total Care Service Plan for Thermo Scientific ULT Freezers
Provides support post factory warranty. Includes two day response time (within specified location and criteria), full parts and labor coverage*, one preventative maintenance visit.