Laboratory Equipment and Instrument Repairs and Service Plans
Key components of effective laboratory equipment and instrument repairs and service plans include the following:
Technical expertise: Extensive knowledge and experience provided by skilled technicians to repair various laboratory equipment and instruments, from minor to complex major repairs.
Timely repairs: Helping to minimize downtime through quick turnaround times utilizing genuine manufacturer parts to maintain the integrity and performance of equipment.
Comprehensive equipment coverage: Covering a range of laboratory equipment and instruments, including, but not limited to, centrifuges, spectrophotometers, microscopes, balances, incubators, and other equipment and devices.
Customized plans: Tailoring plans to address unique requirements and budgets, including on-demand repairs, comprehensive maintenance contracts, and other options to meet specific needs.
Preventive maintenance: Conducting routine inspections and performing proactive maintenance tasks to identify and address potential issues before they escalate, prolonging equipment lifespan and reducing the likelihood of breakdowns.
Transparent pricing: Providing clear pricing details for plans regarding virtually all costs to help eliminate unexpected financial issues.
Priority support: Addressing queries, coordinating repairs, and providing guidance throughout the repairs and service process to deliver a seamless and satisfactory experience.
Laboratory equipment instrument repairs and service plans help provide peace of mind through technical expertise, timely, cost-effective repairs, and proactive maintenance.
Thermo Scientific™ GLP Startup, Certification in US, Verification wrt EN12469 Standard in Europe, and Preventive Maintenance for Biosafety Cabinet (New Product)
This GLP service plan supports a standard Biosafety Cabinet during the new product stage. Customers benefit from priority Corrective Maintenance support, all-inclusive repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Unity Lab Services™ Start-up Service (Dual CO2 Incubators)
New equipment start-up service for dual unit CO2 incubator (covers both units); Equipment is required to be final assembled and stacked in place prior to this service; Includes a check following stabilized operation
Thermo Scientific™ GMP Calibration and Preventive Maintenance for Water Purification System (After Warranty)
This GMP service plan supports water purification device during after warranty period. Includes priority CM support (NBD in select locations), all-inclusive parts, repair, E-learning, no-charge requalification guarantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.
Thermo Scientific™ GLP Startup, Calibration and Preventive Maintenance for Plus Centrifuge (New Product)
This GLP service plan supports centrifuge plus (Superspeed/Ultra) during the new product stage. Customers benefit from priority CM support (NBD in select locations), all-inclusive repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Unity Lab Services™ COVID Total Care Service Plan for Thermo Scientific Laboratory Refrigerators and Freezers
ULS COVID support plan for Thermo Scientific ULT freezers where factory warranty is expired. Includes 24/7 support, 2 day onsite response time, unlimited priority access to OEM-certified technicians and 1 wellness check.
Unity Lab Services™ Start-up Service (ULT and High Performance Freezers)
New equipment start-up service for cold storage (all refrigerators and freezers); Requires final assembly in place prior to this service
Unity Lab Services™ Start-up Service (LN2 Cryo, Sample Presevation Freezers)
New equipment start-up service for LN2 Cryo and sample preservation freezers - Cryoextra, CryoPlus, Cryomed; Requires final assembly and site preparation ahead of this service
Unity Lab Services™ Preventive Maintenance (1) for Thermo Scientific Smart-Vue Pro remote monitoring system
One on-site Preventive Maintenance for Smart-Vue Pro system. Module batteries included. Travel included for standard service areas for systems of 6 sensors or more. Priced per module, gateway, dry contact alarm, and siren.
Unity Lab Services™ On-site server installation for Thermo Scientific Smart-Vue Pro remote monitoring system
Installation of one on-premise Smart-Vue Pro server performed onsite. Travel included for standard service areas.
Unity Lab Services™ On-site server configuration for Thermo Scientific Smart-Vue Pro remote monitoring system
Server configuration performed onsite for Smart-Vue Pro Set-up. Adding up to 15 users, creating groups and creating company structure. Installation sold separately. Travel is included for standard service areas.
Unity Lab Services™ Installation of Extra e.g. Siren or Dry Contact for Thermo Scientific Smart-Vue Pro remote monitoring system
Install and Config one Smart-Vue Pro extra e.g. Siren or Dry Contact Alarm. Travel included for standard service areas for systems of 6 sensors or more.
Unity Lab Services™ Installation of Module for Thermo Scientific Smart-Vue Pro remote monitoring system
Install and config one basic Smart-Vue Pro sensor as identified in site survey, not requiring ULT-cold, earthquake restraints, access-controlled, limitations. Travel incl for standard service areas for 6 sensors or more
Unity Lab Services™ Installation of LoRa Gateway for Thermo Scientific Smart-Vue Pro remote monitoring system
Install and configure one Smart-Vue Pro LoRa gateway. Travel included for standard service areas for systems of 6 sensors or more.
Unity Lab Services™ Remotely-conducted server installation for Thermo Scientific Smart-Vue Pro remote monitoring system
Installation of one on-premise Smart-Vue Pro server performed remotely.
Unity Lab Services™ Installation of Sensor - Advanced for Thermo Scientific Smart-Vue Pro remote monitoring system
Install and config one advanced Smart-Vue Pro sensor as identified in site survey, requiring ULT-cold, earthquake restraints, access-controlled, limitations. Travel incl for standard service areas for 6 sensors or more