Laboratory Equipment and Instrument Repairs and Service Plans
Key components of effective laboratory equipment and instrument repairs and service plans include the following:
Technical expertise: Extensive knowledge and experience provided by skilled technicians to repair various laboratory equipment and instruments, from minor to complex major repairs.
Timely repairs: Helping to minimize downtime through quick turnaround times utilizing genuine manufacturer parts to maintain the integrity and performance of equipment.
Comprehensive equipment coverage: Covering a range of laboratory equipment and instruments, including, but not limited to, centrifuges, spectrophotometers, microscopes, balances, incubators, and other equipment and devices.
Customized plans: Tailoring plans to address unique requirements and budgets, including on-demand repairs, comprehensive maintenance contracts, and other options to meet specific needs.
Preventive maintenance: Conducting routine inspections and performing proactive maintenance tasks to identify and address potential issues before they escalate, prolonging equipment lifespan and reducing the likelihood of breakdowns.
Transparent pricing: Providing clear pricing details for plans regarding virtually all costs to help eliminate unexpected financial issues.
Priority support: Addressing queries, coordinating repairs, and providing guidance throughout the repairs and service process to deliver a seamless and satisfactory experience.
Laboratory equipment instrument repairs and service plans help provide peace of mind through technical expertise, timely, cost-effective repairs, and proactive maintenance.
Unity Lab Services™ On-site orientation for Thermo Scientific Smart-Vue Pro remote monitoring system
Orientation for Smart-Vue Pro hardware and software functions performed on-site and includes up to 3 hours, not to exceed classroom of 15 participants. Installation sold separately. Travel is included for standard service areas.
Unity Lab Services™ Remotely-conducted server installation for Thermo Scientific Smart-Vue Pro remote monitoring system
Installation of one on-premise Smart-Vue Pro server performed remotely.
Unity Lab Services™ Qualified Installation - USP/EP - Evolution Pro
On site installation and qualification of Evolution Pro
Unity Lab Services™ Installation Add Unit - Evolution Pro
On site installation of additonal Evolution Pro
Unity Lab Services™ Qualified Installation Add Unit - Evolution Pro
On site installation and qualification of additonal Evolution Pro
Unity Lab Services™ Qualified Installation Add Unit - Evolution One Series
On site installation and qualification of additonal Evolution One
Unity Lab Services™ Qualified Installation - USP/EP - Evolution One Series
On site installation and qualification of Evolution One
Thermo Scientific™ GMP Certification in US, Verification wrt EN12469 Standard and Preventive Maintenance for Biosafety Cabinet (In Warranty)
This GMP service plan supports Biosafety Cabinet during in warranty period. Customers benefit from priority Corrective Maintenance support, all-inclusive repair, E-learning, no-charge requalification guarantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.
Thermo Scientific™ GLP Calibration and Preventive Maintenance for Incubator (In Warranty)
This GLP service plan supports Incubators during in-warranty period. Customers benefit from priority CM support (NBD in select locations), all-inclusive repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Thermo Scientific™ GLP Startup, Calibration and Preventive Maintenance for Incubator (New Product)
This GLP service plan supports Incubators during the new product stage. Customers benefit from priority CM support (NBD in select locations), all-inclusive repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Thermo Scientific™ GMP Calibration and Preventive Maintenance for Plus Centrifuge (In Warranty)
This GMP service plan supports centrifuge plus (Superspeed/Ultra) during in warranty period. Includes priority CM support (Next business day-select locations), all-inclusive repair, E-learning, no-charge requalification gaurantee, 1 hr. free consultation, dedicated coordinator, ensuring minimized downtime.
Thermo Scientific™ GLP Startup, Calibration and Preventive Maintenance for Cold Storage Unit (New Product)
This GLP service plan supports a Cold Storage equipment during the new product stage. Customers benefit from services, priority CM support (NBD in select locations), all-inclusive parts, repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific™ Micro and Small Bench Centrifuges
Unity™ Lab Services Tech Direct Service Plan for Thermo Scientific™ Micro and Small Bench Centrifuges. Provides support post factory warranty. Includes 3 day response time (within specified location and criteria), priority technical support and one preventative maintenance visit.
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific™ General Purpose and Cell Washer Centrifuges
Unity™ Lab Services Tech Direct Service Plan for Thermo Scientific™ Gen Purpose and Cell Washer Centrifuges. Provides support post factory warranty. Includes 3 day response time (within specified location and criteria), priority technical support and one preventative maintenance visit.
Thermo Scientific™ GLP Calibration and Preventive Maintenance for Water Purification System (After Warranty)
This GLP service plan supports water purification device during the after-warranty period. Customers benefit from services, priority CM support (NBD in select locations), all-inclusive parts, repair, E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.