Laboratory Equipment and Instrument Repairs and Service Plans
Key components of effective laboratory equipment and instrument repairs and service plans include the following:
Technical expertise: Extensive knowledge and experience provided by skilled technicians to repair various laboratory equipment and instruments, from minor to complex major repairs.
Timely repairs: Helping to minimize downtime through quick turnaround times utilizing genuine manufacturer parts to maintain the integrity and performance of equipment.
Comprehensive equipment coverage: Covering a range of laboratory equipment and instruments, including, but not limited to, centrifuges, spectrophotometers, microscopes, balances, incubators, and other equipment and devices.
Customized plans: Tailoring plans to address unique requirements and budgets, including on-demand repairs, comprehensive maintenance contracts, and other options to meet specific needs.
Preventive maintenance: Conducting routine inspections and performing proactive maintenance tasks to identify and address potential issues before they escalate, prolonging equipment lifespan and reducing the likelihood of breakdowns.
Transparent pricing: Providing clear pricing details for plans regarding virtually all costs to help eliminate unexpected financial issues.
Priority support: Addressing queries, coordinating repairs, and providing guidance throughout the repairs and service process to deliver a seamless and satisfactory experience.
Laboratory equipment instrument repairs and service plans help provide peace of mind through technical expertise, timely, cost-effective repairs, and proactive maintenance.
Unity Lab Services™ Total Care Service Plan for Thermo Scientific™ General Purpose and Cell Washer Centrifuges
Unity™ Lab Services Total Care Service Plan for Thermo Scientific™ General Purpose and Cell Washer Centrifuges. Provides support post factory warranty. Includes 2 day response time (within specified location and criteria), full parts and labor coverage and one preventative maintenance visit.
Unity Lab Services™ Total Care Service Plan for Thermo Scientific Cryo Storage
Provides support post factory warranty. Includes two day response time (within specified location and criteria), full parts and labor coverage, and one preventative maintenance visit.
Eppendorf™ New Pipette Calibration Services
Ensure precision from the start with Eppendorf’s new pipette calibration services. Choose from ISO 17025 calibration or routine ISO 8655 and 3x4 measurement tests, and receive your new pipette pre-calibrated for immediate accuracy and reliability in your lab.
Unity Lab Services™ Start-up Service (CO2 Incubators, Controlled Environments)
New equipment start-up service for single unit CO2 incubator, environmental chamber, vacuum oven, and furnace; Requires final assembly in place prior to this service; Includes a check following stabilized operation
Unity Lab Services™ Start-up Service (BSC without Prefilter)
Start-up service for new biosafety cabinet without prefilter; Excludes major assembly; Includes certification for NSF 49 in US and EN12469 in Europe; In UK, an appropriate KI test (BSCKI15S or BSCKI18L) must be added
Unity Lab Services™ Remote Support Plan for Thermo Scientific Smart-Vue Pro Remote Monitoring System
Unity Lab Services Remote Support Plan for Thermo Scientific Smart-Vue Pro Remote Monitoring System
MilliporeSigma™ Service Engineer Travel Charge
Ensure your products are correctly maintained by the professionals who know how. The Millipore Service Engineer Travel Charge helps bring these experts to you.
Unity Lab Services™ Total Care Service Plan for Thermo Scientific™ SuperSpeed and Large Capacity Centrifuges
Unity™ Lab Services Total Care Service Plan for Thermo Scientific™ SuperSpeed and Large Capacity Centrifuges. Provides support post factory warranty. Includes 2 day response time (within specified location and criteria), full parts and labor coverage and one preventative maintenance visit.
Unity Lab Services™ Start-up Service (ULT and High Performance Freezers)
New equipment start-up service for cold storage (all refrigerators and freezers); Requires final assembly in place prior to this service
Unity Lab Services™ Total Care Service Plan for Thermo Scientific Ovens, Microbiological Incubators and Furnaces
Provides support post factory warranty. Includes two day response time (within specified location and criteria), full parts and labor coverage, and one preventative maintenance visit.
Unity Lab Services™ Start-up Service (Various Benchtops)
New equipment start-up for microbiological incubator, nonvacuum oven, nonstackable shaker, bechtop centrifuge, SpeedVac kit (individual modules and integrated kits only); Order STARTCCEN for other SpeedVacs kits; excludes major assembly
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific Laboratory Refrigerators and Freezers
Provides support post factory warranty. Includes three day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific Cryo Storage
Provides support post factory warranty. Includes three day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Unity Lab Services™ Extended Warranty for Thermo Scientific Smart-Vue Remote Monitoring System
Unity™ Lab Services Extended Warranty for Thermo Scientific Smart-Vue Remote Monitoring System. Provides support after the warranty period. Includes corrective maintenance and priority enhanced technical support.
Thermo Scientific™ GLP Startup, Calibration and Preventive Maintenance for Cold Storage Unit (New Product)
This GLP service plan supports a Cold Storage equipment during the new product stage. Customers benefit from services, priority CM support (NBD in select locations), all-inclusive parts, repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.