Encompass Procurement Services

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The One-Stop Shopping Experience

Staying true to our company mission, Encompass Procurement Services is committed to enabling our customers to make the world healthier, cleaner and safer by offering a high-quality, full-service and cost-effective third-party vendor aggregation, procurement and supply chain solution to our customers.

Encompass is a value-added solution of Fisher Scientific and includes more than 7,000 brands and over 900,000 products that are not typically available through laboratory distribution channels.

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The Encompass Program icon identifies products fulfilled and drop-shipped from our third-party suppliers.

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Our Services

The Fisher Scientific Encompass program streamlines your supply chain and reduces your total cost of acquisition for the entire lab commodity. Our commitment is to provide the highest quality, most cost-effective procurement services available in the laboratory market, while enabling significant synergy savings for our customer’s procurement organizations.  Our benefits encompass:

Improved User Experience 

  • Four business hour turnaround on order placement
  • Content management
  • Single point of contact for expediting and problem resolution
  • Reduced need for spot buys and resultant delays/expense

Transaction Management

  • Supplier consolidation
  • Purchase order management
  • Supplier management
  • Consolidated electronic invoicing

Price Management

  • Customer-specific contract pricing presented in real-time
  • Assurance of enterprise-wide pricing
  • Consultative services for supplier opportunities
  • Uniform payment terms across entire commodity

Risk Management

  • Regulatory review of all items
  • Robust reporting
  • Supplier settlement
  • Proven program supported by brick and mortar logistics and service systems

Other Value-Added Solutions

Interested in Working with Us?

Email our Supplier Relationship Contacts.

Customer Benefits

The Encompass team works with Sales and Unity Lab Services to tailor programs that better support our customers who are interested in reducing their total cost of acquisition.

The program is designed to extend the benefits of the Fisher Scientific "one-stop shopping" solution to offer the most comprehensive third-party procurement program available in the industry. Instead of managing multiple orders with hundreds of suppliers, customers can manage virtually all of their laboratory product needs through us. 

Markets We Serve

  • Pharmaceutical
  • Academic
  • Biotechnology
  • Industrial
  • Healthcare

Feature

Customer Benefit

All Encompass items are assigned permanent catalog numbers, making them repeatable, re-usable and reportable

Reduces researchers’ time spent on purchasing activities; reduces invoicing discrepancies and order management issues – no “Misc” part numbers

Customer contract pricing presented real-time to the researcher

Enforces customer contract pricing;  reduces invoicing errors

Four business hour turnaround provided for purchase order processing

Improves service to the researcher, especially for new suppliers

Unique spot buy WebReq capability for items not found on Fisher Scientifc website

Improves efficiency and tracking capability for spot buys

Consolidated electronic invoicing

Significantly reduces accounts payable resource requirement, reducing supply chain costs

Content management across the entire commodity, including enhanced descriptions for products ordered repeatedly

Increases eProcurement utilization, improves researcher efficiency and enhances their buying experience

Regulatory review of all items, both at time of creation and on an ongoing basis

Alerts/supplements your EHS personnel and processes

Substitutions made only with specific researcher approval

Ensures that researchers get the products they want, when they want them

Best-in-class third-party services provided

Significant process improvement and savings provided across your entire organization

What Sets Us Apart

The Fisher Scientific Encompass Program is set apart from others in the industry through the scale of our business and experience, the breadth and depth of our product and service offering, the integration of our third-party services into our core franchise business and our ability to provide comprehensive reporting of a customer’s third-party purchases. 

All Encompass products are assigned permanent part numbers, making them repeatable, reusable and reportable.  There are never any “miscellaneous” items, which helps avoid order management uncertainties and invoice discrepancies. We routinely provide monthly reports to our customers summarizing spend by supplier and providing line item detail (including requestor). 

Headquartered in Pittsburgh, Pennsylvania, we have a dedicated team focused on providing service to our customers, with special emphasis on:

  • Purchasing
  • Web Content Management
  • Account Management
  • Data Analytics and Optimization
  • Expediting
  • Pricing
  • Product Management
  • Sales Support
  • Sourcing
  • Supplier Business Development
  • Implementation
  • Inventory Control
Encompass Preferred

Encompass Preferred indicates products from suppliers with whom the Encompass team works most closely on content, order fulfillment and product offering.  We have over 800 Encompass Preferred suppliers.

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FAQs

How can you identify an Encompass product or supplier on www.fishersci.com?

Products managed by Encompass Procurement Services will have either the "Encompass" or "Encompass Preferred" icon displayed on the product listing.

What does Encompass Preferred mean?

Encompass Preferred indicates products from suppliers with whom the Encompass team works most closely on content, order fulfillment and product offering.  We have over 800 Encompass Preferred suppliers.

What is the turn-around time on Encompass purchase orders?

Our commitment is to process your purchase order through the supplier within four business hours.  Because our suppliers ship directly to you, actual delivery time is dependent on the supplier and product.

Is there a charge for the Encompass services?

The price you see on fishersci.com includes the services we provide.  We can consolidate your purchases from thousands of suppliers, aggregate content, dynamically add new products to the website so that we are always presenting you with the newest products that are interesting to the broad spectrum of Fisher Scientific customers. 

Why are the descriptions of Encompass products shorter than those for products that are regularly distributed by Fisher Scientific?

New items are typically added to the product database with an abbreviated description. If the product is ordered on a regular basis, additional product detail may be added. Click on "How can we improve this product information?" at the bottom of every product page to provide feedback or to request more information about a specific product.

How will I know the status of my order?

The status for all orders, regardless of product category, are available on www.fishersci.com; log in and choose "Order Status" from the Account drop-down list. In addition, we continue to invest in system enhancements and integrations with our suppliers to bring you the most up-to-date information on your order as possible.

To receive automated order updates, change your account settings via the top tool bar: My Account > Update Profile> Email Preferences > Check Back Order Updates.

How do I learn more?

Contact your Fisher Scientific Sales Representative to discuss the Encompass program and direct you to additional information and resources.

How can I become an Encompass Preferred Supplier?

Click here to view our Encompass Preferred information and to fill out our Supplier Application Form.