Bench Service Partnership provides bench-based coverage for the CL17sc colorimetric chlorine analyzer, delivering repairs, preventative maintenance, calibration, and certification through two service events each year. Services are performed at the manufacturer's service center and include priority handling, return-shipping coverage, and dedicated technical support to help maintain instrument uptime and ensure data integrity.
- Provides two bench service visits per year covering repairs and maintenance.
- Includes calibration and certification during each service visit.
- Services performed at an authorized service center with priority handling.
- Approximate five-day priority turnaround time for bench servicing.
- Second-day return shipping cost covered after service completion.
- Unlimited technical support via a dedicated priority phone line.
- Aims to maximize instrument uptime and maintain data integrity.