The Hach Bench Service Partnership for the DRB200 is a one-year, single-service factory bench plan that covers preventive maintenance, required repairs, calibration, software verification, and certified performance testing. It provides priority turnaround, return shipping after service, and unlimited priority technical support to help maintain instrument performance.
- Yearly certification and preventative maintenance at no additional charge.
- Factory repair including parts and labor as necessary.
- Priority service with five-business-day turnaround time.
- Return shipping from the service center upon completion.
- Unlimited, priority technical support.
- Perform limited instrument cleaning and inspection of user-programmed parameters.
- Evaluate alarm and warning conditions and verify operating voltages.
- Calibrate the 150 °C set point and verify or update software as necessary.