Unity Lab Services™ Extended Warranty for Thermo Scientific Smart-Vue Remote Monitoring System

Catalog No. EWPSMVUE Supplier Unity Lab Services™ Supplier No. EWPSMVUE

Description

Unity™ Lab Services Extended Warranty for Thermo Scientific Smart-Vue Remote Monitoring System. Provides support after the warranty period. Includes corrective maintenance and priority enhanced technical support.

Extend the factory warranty of your Thermo Scientific Smart-Vue remote monitoring system.

Plan includes:

• Includes unlimited engineer labor, travel and factory-certified replacement parts required for corrective maintenance.
• Priority unlimited access to our OEM-trained Technical support experts who can diagnose, investigate, and remotely resolve issues or schedule on-site visits using the latest digital remote support tools.
• Access to our on-line service knowledge base
• Instrument Software/Firmware updates included as needed to support a corrective maintenance visit.

*Instrument Software/Firmware updates as needed to support a preventative maintenance or corrective maintenance visit

Footnotes:

1. Response time available within 50 miles of the following cities: Atlanta, Austin, Baltimore, Boston, Buffalo, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Des Moines, El Paso, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles, Memphis, Miami, Milwaukee, Minneapolis/Saint Paul, Nashville, New York, Philadelphia, Phoenix, Pittsburgh, Portland, Raleigh, Richmond, Sacramento, Saint Louis, Salt Lake City, San Antonio, San Diego, San Francisco, Seattle, Tampa, Washington D.C.
2. As defined in the contract terms and conditions
3. Upgrades to new versions of software not included

**For complete system coverage, it is required that each Smart-Vue module, siren, and receiver be covered under the service plan.

Specifications

• For Use With (Equipment): Smart-Vue Pro
• Location: Contact your local sales representative for a list of coverage areas.