Promotional price valid on web orders only. Your contract pricing may differ. Interested in signing up for a dedicated account number?
Learn More

Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific CO2 Incubators and Environmental Chambers

Provides support post factory warranty. Includes three day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.

Supplier:  Unity Lab Services™ TDPCO2

Catalog No. TDPCO2

Add to Cart



ULS TECH DIRECT SERVICE PLAN for Thermo Scientific Laboratory Equipment

Continue service support post factory warranty with enhanced remote support and annual preventative maintenance

3 business day response time1 for corrective maintenance. 15 % discount off billable rates for engineer labor, and factory-certified replacement parts for on-site corrective maintenance visit.

  • One (1) scheduled Preventative Maintenance visit including a preventative maintenance kit (where applicable)
  • Priority unlimited access to our OEM-trained Technical support experts who can diagnose, investigate, and remotely resolve issues or schedule on-site visits using the latest digital remote support tools.
  • Access to our on-line service knowledge base
  • Corrective Maintenance Repair Guarantee for the duration of product warranty or 1 year whichever is longer2
  • Loaner instrument included as availability allows and where loaners are available for the duration of the repair3
  • Instrument Software/ Firmware updates4 included as needed to support a preventative maintenance visit.
  • Smart Connected Services5
    • Intelligent Monitoring of real-time digital remote monitoring for up to 63 critical parameters.
    • Proactive, auto-notification to Thermo Fisher Scientific technical support experts for issue resolution or expedited dispatch.
    • Fleet-level health reports with advanced control charting enhanced with expert recommendations for condition-based maintenance.
  • 10% discount on additional services including additional preventative maintenance visits, calibration and qualification services


  1. Response time available within 50 miles of the following cities. Seattle, Portland, San Francisco, Sacramento, Los Angeles, San Diego, Phoenix, El Paso, Salt Lake City, Denver, Dallas, Austin, San Antonio, Houston, Kansas City, Des Moines, Memphis, Saint Louis, Minneapolis/Saint Paul, Milwaukee, Chicago, Nashville, Indianapolis, Atlanta, Jacksonville, Tampa, Miami, Raleigh, Richmond, Cincinnati, Cleveland, Pittsburgh, Buffalo, Baltimore, Washington DC, Philadelphia, New York, Boston. Columbus
  2. As defined in the contract terms and conditions
  3. Loaner product is subject to availability
  4. Upgrades to new versions of software not included
  5. Smart connected services are available on Smart connected devices only


CO2 Incubators and Environmental Chambers
Speed Vacs
Ultra Centrifuges
ULT Freezers with Thermo Scientific DeviceLink
SuperSpeed and Large Capacity Centrifuges
Product Suggestions

Product Suggestions



Product Certifications


Provide Content Correction

We continue to work to improve your shopping experience and your feedback regarding this content is very important to us. Please use the form below to provide feedback related to the content on this product.

Product Title

By clicking Submit, you acknowledge that you may be contacted by Fisher Scientific in regards to the feedback you have provided in this form. We will not share your information for any other purposes. All contact information provided shall also be maintained in accordance with our Privacy Policy.

Cancel Submit