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Thermo Scientific™ Smart-Vue™ Monitoring Solution Service Offerings

Catalog No. 11675702
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Product Type:
Extended Warranty
Hardware Installation Service
IQ/OQ Field Validation Service
IQ/OQ Protocol Service
Installation and Training Bundle
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Catalog No. Product Type
11-675-702 Installation and Training Bundle
11-675-701 IQ/OQ Protocol Service
SVINSTBYPNT Hardware Installation Service
11-700-379 IQ/OQ Field Validation Service
11-700-380 Extended Warranty
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Catalog No. 11-675-702 Supplier Thermo Scientific™ Supplier No. SVINSTTRAING
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Description

Single-source for laboratory equipment service needs

Installation and Training

  • Professional hardware/software installation service for Smart-Vue wireless monitoring system
  • Installation service includes user/administrator and maintenance training for up to 10 people
  • Installation of one point performed by a factory certified field service technician
  • Installation by Point Professional hardware/software installation service for Smart-Vue wireless monitoring system by monitoring point

Extended Warranty

  • Technical phone support
  • Onsite within 2 business days
  • Software updates included
  • Warranty parts and labor

Total Care for Standard Sensors

  • Technical phone support
  • Onsite within 2 business days
  • Software updates
  • Unscheduled corrective service call: parts for corrective maintenance (sensors, modules, cables, transmitters, TCP/IP receivers, power supply)
  • Excludes consumables such as batteries

Total Care for CO2 / Clean Room Sensors

  • Technical phone support
  • Onsite within 2 business days
  • Software updates
  • Unscheduled corrective service call: parts for corrective maintenance (sensors, modules, cables, transmitters, TCP/IP receivers, power supply)
  • Excludes consumables such as batteries

Calibration

  • Smart-Vue calibration service for analog type sensors. One point calibration per monitoring sensor
  • Certificate of calibration issued by factory trained technician

Validation

  • IQ/OQ field validation service for Smart-Vue wireless monitoring system
TRUSTED_SUSTAINABILITY

Specifications

For Use With (Equipment) Wireless Monitoring System
Product Type Installation and Training Bundle
Service Offering Installation service includes user/administrator and maintenance training for up to 10 people, installation of one point performed by a factory certified field service technician, installation by point professional hardware/software installation service for Smart-Vue™ wireless monitoring system by monitoring point
For Use With (Application) Laboratory equipment service needs
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