Support Services and Compliance Services
Unity Lab Services™ Total Care Warranty for Thermo Scientific ULT Freezers
ULS COVID support plan for Thermo Scientific ULT freezers less than 2 years old. Includes 24/7 support, proactive 2 day onsite response time, unlimited priority access to OEM-certified technicians and 1 preventative maintenance visit.
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific™ General Purpose and Cell Washer Centrifuges
Unity™ Lab Services Tech Direct Service Plan for Thermo Scientific™ Gen Purpose and Cell Washer Centrifuges. Provides support post factory warranty. Includes 3 day response time (within specified location and criteria), priority technical support and one preventative maintenance visit.
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific Laboratory Refrigerators and Freezers
Provides support post factory warranty. Includes three day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific™ SuperSpeed and Large Capacity Centrifuges
Unity™ Lab Services Tech Direct Service Plan for Thermo Scientific™ SuperSpeed and Large Capacity Centrifuges. Provides support post factory warranty. Includes 3 day response time (within specified location and criteria), priority technical support and one preventative maintenance visit.
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific Ovens, Microbiological Incubators and Furnaces
Provides support post factory warranty. Includes three day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific Smart-Vue Remote Monitoring System
Unity™ Lab Services Tech Direct Service Plan for Thermo Scientific Smart-Vue Remote Monitoring System. Includes 3 day response time (within specified location and criteria), 15% discount for on-site corrective maintenance and one preventative maintenance visit.
Unity Lab Services™ Total Care Warranty for Thermo Scientific Speed Vacs
Provides upgrade to factory warranty. Includes two day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific CO2 Incubators and Environmental Chambers
Provides support post factory warranty. Includes three day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
MilliporeSigma™ Milli-Q™ SR 240L Extension of Service Warranty for 3 Years
3-Year Warranty Extension
Sartorius™ Complete Care Premium Preventative Packages
Nationwide field service network makes it convenient and easy for installation and maintenance of all balances and moisture analyzers
Sartorius™ arium™ Service Packages, IQ/OQ
Field engineers qualify and valildate equipment during scheduled service visits
Sartorius™ Balance Calibration Service, 30+ balance minimum
On-Site Balance Calibration, full cosmetic cleaning - exterior and interior. Full functionality test - includes peripheral devices, linearity and corner load testing/adjustment, span calibration. Calibration label, certificate of calibration provided.
Unity Lab Services™ Centrifuge Standard Requalification Service
Requalification Services for Centrifuge Standard (documentation included)
Thermo Scientific™ MarqMetrix All-In-One Premium 1-Year Service Plan
The Premium service plan offers exclusive support advantages and includes on-site qualification services and training. With the Premium plan, you will be confident your system is running at peak performance.