Purchase with Confidence: Outstanding Quality Backed by Our Best Warranty
The performance of your cold storage laboratory equipment is crucial in scientific research. These units preserve the integrity of temperature-sensitive samples and reagents, so helping to ensure their optimal performance and longevity is important. One critical and often forgotten component in cold storage selection is the unit’s warranty. For more than 80 years, the Thermo Scientific brand has been providing durable, reliable cold storage equipment, and now we’re offering our best warranty to date on our general and high-performance lines of refrigerators and freezers.
- Thermo Scientific TSX Series: 5 years parts and labor, 10 years compressor
- Thermo Scientific TSG Series: 4 years parts and labor, 5 years compressor
Understand What’s Covered
Understanding the terms and conditions is essential to effectively leveraging your warranty. Warranties often offer different coverage periods for parts and labor than for the compressor.
The parts and labor warranty covers the cost of parts and the service to repair your lab fridge or freezer if it malfunctions. The compressor warranty specifically covers the refrigerator or freezer’s compressor, which maintains the cold temperature within the unit. If the compressor fails within the warranty period, the manufacturer will bear the cost of replacing or repairing it.
Familiarize yourself with these details so you can make informed decisions when facing equipment issues.
Use All Offered Maintenance and Servicing
Regular maintenance and servicing will help keep your unit running smoothly. Understand what your manufacturer includes and take full advantage of the benefits.
Unit Repairs
When the unexpected occurs, be sure the service personnel are properly trained to work on your cold storage unit. Thermo Fisher Scientific has a global service team that’s trained to support any situation that may arise with your laboratory equipment.
Preventive Maintenance Programs
Learn what preventive maintenance programs are offered with your unit to help keep it in running order. This may include annual or semi-annual unit reviews and wellness checks. Set a structured maintenance schedule and stick to it.
Minimize Harsh Conditions
It’s worth noting that even with the best equipment, certain factors, such as higher-than-normal ambient conditions, loading with room-temperature samples, and repeated door openings, can impact temperature stability. Understanding and avoiding these suboptimal conditions can help keep your equipment up and running.
Keep a Record
Maintain a detailed record of service and maintenance activities performed on your equipment, including the date of service, the specific maintenance performed, any parts that were replaced, and the name of the technician or service provider.
Regular maintenance and servicing, coupled with the support and services offered by your manufacturer, can significantly extend the life of your lab equipment and minimize disruptions to your operations. So, remember to factor in the warranty when considering your next cold storage unit so you can spend your time focusing on your lab’s crucial work rather than worrying about equipment failures.
