New Lab Start-Up Program
Build. Equip. Manage. Excel.
Maximize your time and budget with great offers to help you get the supplies you need.
The New Lab Start-Up Program gives you exclusive, 12-month access to special offers designed to help you get your new lab off the ground while potentially saving you thousands of dollars in start-up costs.
Our suppliers are offering discounts across a broad range of products, and we’re giving you the opportunity to choose the items you want from the brands you trust most.
Impacted by COVID-19?
If your existing lab has been affected by COVID-19, you can now take advantage of select New Lab Start-Up special offers to help you restock.
How It Works
To qualify for the New Lab Start-Up Program, you must have done one of the following within the last year:
- Built or established a new lab
- Received your first research grant
- Moved to a new location
All applicants must not be a current or potential healthcare professionals (HCPs).
Once your application is accepted, you’ll receive a welcome email with your unique PIN. And keep your PIN handy. You’ll need it every time you redeem a New Lab Start-Up offer.
When you find a promotion you’d like to redeem, purchase the product while logged into your Fisher Scientific account.
With your PIN at hand, access the redemption center at the top of this page. At this point, you’ll be prompted for your PIN and email address.
Select the manufacturer or brand associated with the promotion you wish to redeem, then choose the appropriate offer. Visit the original offer page to see a list of all the redeemable products for your chosen promotion. Review and make your choice.
When you’ve chosen your redeemable product(s), enter the catalog number(s) into the field(s) that appear.
Finally, enter your order number and hit the “Submit” button. That’s it! Take advantage of as many New Lab Start-Up promotions as you’d like during your membership in the program. Each offer is limited to one redemption.
You will receive your redeemable product(s) approximately six to eight weeks after your submission.
Frequently Asked Questions
Where do I sign up for the New Lab Start-Up Program? Visit the application page to sign up.
How long will it take to get my PIN? It can take 24 to 48 business hours to receive your PIN.
What do I do if I forget my PIN or have issues with it? Email NewLabStartUp@thermo.com for help with most PIN issues.
How long will it take for me to receive my products after submitting a redemption form? It can take six to eight weeks from the day you send in the NLSU redemption form. If there are any issues with the redemption or more information is needed, delays may occur. In this case, an NLSU team member will contact you.
When does my 12-month period begin? Your 12 months begins as soon as you apply for the program and receive your PIN.
How is a healthcare professional (HCP) defined? The definition of HCP includes individuals conducting activity tied to patient care, including the purchase, lease, use, arrange for purchase or lease thereof, recommendation or prescription of medical products that could be used in patient care.
How long do I have to submit my redemption(s)? You have 12 months from the day you were approved for the NLSU program to redeem your items.
Can I redeem an offer more than once? You can only redeem each of the offers once.
Am I able to combine multiple purchase orders to meet the qualifications of the offer? All of the qualifying purchases must be made on a single purchase order.
Can I use my special pricing on redemptions? No, all redemptions are done at Fisher Scientific list price.
If the product I would like to redeem exceeds the “up to” dollar amount listed on the offer, may I redeem and pay the difference? No. The list price total for the item(s) redeemed cannot exceed the “up to” dollar amount listed on the offer.
If I am a current member of the regular NLSU program and my lab has been impacted by COVID‑19, can I participate in the COVID‑19 NLSU program? Customers can only participate in one of our New Lab Start-Up programs at a time. As a current New Lab Start-Up customer, you have access to additional offers that are not included in New Lab Start-Up for COVID‑19 Impacted Labs. For New Lab Start-Up customers with a PIN that is active at any point in time from March 1, 2020 to August 31, 2020, we are extending the expiration date of your PIN by four months. Offer expiration dates have not changed, so you can leverage the 2020 program that is coming soon for qualifying purchases after June 30, 2020.
Not finding the answers you’re looking for? Contact a New Lab Start-Up specialist to get answers to all of your questions.